How to Request an Appointment

You have multiple options for booking an appointment. One of the easiest ways is through our website. Follow the steps below:

A digital interface displaying a step-by-step checklist for requesting an appointment at a medical or skin clinic, with steps including clinic and provider info, skin complaint, appointment scheduling, contact and insurance details, identity verification, and appointment request, along with a blue "Get Started" button at the bottom.

1. Click on the blue “Request Appointment” button at the lower righthand corner of our website.

2. A pop-up will open. Click the “Get Started” button.

3. Follow the prompts to choose a dermatologist and specific skin complaint.

4. Next, choose an appointment date and time.

5. You can add extra notes about the reason for your visit, which is encouraged, but optional!

6. You will then be prompted to enter personal information such as name, date of birth, phone number, and e-mail address. You will also be asked to provide insurance information. These fields are required.

7. Once you click Verify, a 4 digit code will be sent to your e-mail address. This code is valid for 5 minutes.

Sora Dermatology verification code in a digital card, showing the code 9894 with expiration in 5 minutes, and contact information including address, phone number, and website.
Mobile phone screen showing a 'Verify Identity' page with instructions to enter a 4-digit code sent to email, and a 'Resend Code' button.

8. Once you enter the code, a summary of your appointment request details will pop-up.

You must click the “Request Appointment" button to finalize your appointment request!

Screenshot of an appointment scheduling screen with details for Kimberly Shao, MD, at Sora Dermatology, including address, phone number, scheduled date and time, and reason for appointment.
Screenshot of a medical appointment booking app, showing an appointment with Dr. Jette Hooper for acne treatment at Sora Dermatology in Lakewood, Colorado, scheduled for January 14, 2025, at 9:00 AM.

9. After you click “Request Appointment",” an “Appointment Requested” confirmation will pop-up. You will also get a confirmation e-mail acknowledging your online scheduling appointment request.

A notification screen confirming an appointment request with Kimberly Shao, MD, scheduled for October 16, 2024, at 3:30 PM MDT, with a secondary confirmation from Sora Dermatology.
Online appointment confirmation email with a photo of Kimberly Shao, MD, scheduled for October 16, 2024, at 3:30 PM, from Sora Dermatology in Lakewood, Colorado.

10. After we receive the request, our scheduling team will review the submission. Once it is approved, you will receive a confirmation e-mail that also includes some appointment notes. Please review these before arrival! If we have to make changes to the appointment request, we will call the number you provided.

Schedule appointment reminder email with a photo of Dr. Kimberly Shao, MD, against a nature background, including her name, address, phone number, date, and time of the appointment.
Online scheduling acknowledgment email with a photo of Dr. Jette Hooper, MD, from Sora Dermatology, confirming an appointment on January 14, 2025, at 9:00 am in Lakewood, Colorado.

If you have issues using the online scheduler or do not receive a confirmation e-mail regarding your appointment, please e-mail us at info@soradermatology.com or call/text our office number 720-915-5343.

We require a cancellation notice 24 hours before your appointment. Please be mindful of this policy to avoid a cancellation fee.

We look forward to seeing you soon!